Refund policy

You have the right to exchange or return all the products you have bought from for a full refund within 30 days. All items must be unused with labels and packaging still intact. For a full refund (minus the cost of shipping) as soon as the return is received, we will process your exchange or refund request.

Please note that you will not be reimbursed for the original shipping charges. When returning items ensure you include a brief explanatory note which includes key information such as your name, order number, and the reason for return/exchange. You have the option to leave the charity donation with the charity or not.

We do not take responsibility for any items lost during the return shipping. Please ensure you use a reliable delivery service or tracking at your discretion.